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Shipping Policy

PrepCafe Academy Shipping Policy (India Only)

At PrepCafe Academy, we are dedicated to providing a seamless and efficient shipping experience for our valued customers within India. This Shipping Policy outlines our shipping processes and procedures specific to deliveries within India:

Order Processing:

  1. Order Confirmation: Upon placing an order for physical goods (e.g., books), you will receive an order confirmation email containing details of your purchase.
  2. Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.

Shipping Methods:

  1. Delivery Partners: We partner with reliable courier and shipping services to ensure the safe and timely delivery of your orders.
  2. Shipping Options: Standard shipping is the primary shipping method we offer for the delivery of physical goods within India. We may offer expedited shipping options at an additional cost, depending on product availability.

Shipping Times:

  1. Standard Shipping: The estimated delivery time for standard shipping within India is typically 3-7 business days, depending on your location and local courier services.
  2. Expedited Shipping: If expedited shipping is available, the estimated delivery time will be provided during the checkout process.

Shipping Fees:

  1. Shipping Charges: The shipping charges for your order within India will be calculated based on the shipping destination, the weight of the items, and the selected shipping method.

Delivery Tracking:

  1. Tracking Information: The tracking information is provided upon request only. To request for the courier tracking information, please write to info@prepcafe.in with your order number. The tracking information is provided within 2-3 business days. The tracking information will help you monitor the delivery of your order.

Shipping Restrictions:

  1. Geographical Limitations: We currently offer shipping services only within India.
  2. P.O. Box Deliveries: Please note that we do not deliver to P.O. boxes within India.

Undeliverable Addresses:

  1. Address Verification: It is your responsibility to provide accurate shipping information during the ordering process. Please double-check the shipping address provided to avoid any delivery issues.
  2. Undeliverable Orders: In cases where an order is undeliverable due to an incorrect address or other factors beyond our control, the order may be returned to us. If this occurs, we will contact you to arrange a resolution, which may include reshipping the order (additional shipping fees may apply) or issuing a refund after deduction of the actual shipping cost.

Contact Us:

If you have any questions or concerns about our Shipping Policy or the delivery of your order within India, please contact our customer support team at info@prepcafe.in or by phone at +91-8928116044.

PrepCafe Academy reserves the right to modify this Shipping Policy at any time without prior notice. We encourage you to review this policy regularly to stay informed about any updates or changes. By using our website and ordering products within India, you agree to adhere to the most recent version of this Shipping Policy.

Last Updated: October 17, 2023

We appreciate your trust in PrepCafe Academy, and we are here to ensure a smooth shipping experience for your orders within India.

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